Grand Hotel National Luzern | City stay in Lucerne | Book Now

75 photos

Grand Hotel National Luzern Business photo The photo shows a luxurious outdoor terrace overlooking a beautiful lake and mountains. The terrace is made of dark gray composite decking and features several pieces of furniture.

In the foreground, there are two comfortable sun loungers with light

Grand Hotel National Luzern Restaurant photo The photo shows a formal dining room, likely in a high-end restaurant or hotel. The room is spacious and elegantly decorated with a mix of classic and luxurious elements.

The walls are adorned with patterned wallpaper in muted green and gold tones,

Grand Hotel National Luzern Amenities photo The photo shows a well-lit, upscale hotel lobby. The room is predominantly covered in a deep red patterned carpet, with a grey carpet in the central area.

On the left side, there's a marble fireplace with ornate gold detailing. Next to it hangs a l

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Key details

About the Hotel

Haldenstrasse 4, Lucerne, Switzerland, 6002

Next to Lake Lucerne

Great

8.8

9.0

/10

4.7

4.3

Loved by Grand Hotel National Luzern guests

Handwritten welcome note
Helpful staff
Lake view rooms
Modern equipment
Pet friendly

"The view from our room made our entire stay worth it."

Davis from United States

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"They made arrangements for the family of 4 traveling with us to have a lakefront suite that they added extra beds to and it was lovely!"

Sara H from Australia

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"Our rooms were facing the lake newly renovated and very luxurious."

Mary Kathryn from United States

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Amenities

The Grand Hotel National Luzern provides access to 62 exquisite guest rooms and suites, including three stylish apartments. The hotel encompasses 24 exclusive residences and offers a pool area complete with sauna, enhancing the luxury experience. Meeting and event facilities include two magnificent ballrooms and versatile conference rooms accommodating up to 280 persons.

Rooms

Rooms and suites at the Grand Hotel National reveal distinct designs and vistas of either Lake Lucerne or the city. Suite options, such as the César Ritz suite, feature spacious living areas and balconies with stunning views. Residents can experience luxurious comforts across a variety of configurations from single rooms to expansive family-friendly apartments.

Location

Located directly on the shores of Lake Lucerne, the hotel sits within a 10-minute walk from the KKL and Lucerne train station. Situated between the scenic Rigi and Pilatus mountains, the hotel offers inspiring lake and mountain panoramas. The historic Chapel Bridge and Water Tower are also nearby, providing guests with cultural exploration opportunities.

Dining

Dining at the Grand Hotel National spans several options, including the Sharing Brasserie Juliette emphasizing classic French cuisine. Klingler's Ristorante showcases Mediterranean dishes with an Italian touch, earning 14 Gault&Millau points. The National Bar, with its remnants of the 1870s, serves as a lively space for locals and travelers alike.

Business and Events

The Grand Hotel National provides dedicated business services with state-of-the-art office space and flexible event packages. Innovative seminar rooms create an inspiring backdrop for conferences, seamlessly integrating productive meetings with breathtaking views. Each room features natural daylight and modern technology for effective business operations.

Highlights

Location: Directly on Lake Lucerne

Rooms: 62 guest rooms and suites

Dining: Sharing Brasserie Juliette

Wellness: Swimming pool & sauna

Events: Two magnificent ballrooms

Exclusive: 24 residences & stylish apartments

Must-do experiences

Stroll the picturesque Chapel Bridge for stunning views.
Taste traditional Swiss fondue at Restaurant Stadtkeller.
Visit the Richard Wagner Museum at his former home.
Take a scenic boat trip to Mt. Rigi for breathtaking vistas.
Explore the local market at Weinmarkt for unique crafts.

Location: Perfect

9.7/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeCared for

“The room was fully stocked with bathroom necessities, waters, snacks, beverages and a hand-written note.”

Davis from United States

Shine on SocialsPicture perfect

“Located just beside lake lecerne, it make for a beautiful scenery and setting.”

McQueen Mendonca from India

Quiet Nights for Busy DaysAiding Recovery

“Very quiet room, heated towel rails, (good for drying socks and underwear), very informative staff, always wanting to help make your stay better.”

Paul T from Australia

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Junior Suite

2 persons

410 sq. feet

2 Single beds

Coffee machine

Heating

room details

Superior City View

2 persons

220 sq. feet

2 Single beds

Coffee machine

Heating

room details

Classic City View

2 persons

175 sq. feet

1 King-size bed

Coffee machine

Heating

room details

Classic Lake View

2 persons

175 sq. feet

1 King-size bed

Coffee machine

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.8/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Water sports
Skiing
Hiking
Cycling
Golf course
Fishing

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Indoor swimming pool
Casino
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
iPad
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Grand Hotel National Luzern offers a delightful assortment of culinary experiences, where the essence of French, Italian, Austrian, and Chinese cuisines come together under one roof. Guests can enjoy thoughtfully crafted dishes in both modern and traditional settings, complemented by stunning views and a warm atmosphere.

Grand Hotel National Luzern Restaurant photo This photo shows a bright and airy outdoor dining area, likely part of a resort or upscale restaurant. The scene is bathed in natural light under a large white tented structure that provides shade.

The dining area features several round tables with

Grand Hotel National Luzern Restaurant photo This is a luxurious and spacious hotel suite, bathed in soft, natural light. The color palette is predominantly cream and gold, creating a warm and elegant atmosphere.

The main living area features a comfortable, patterned sofa adorned with decorat

Sharing Brasserie Juliette

French

Ambiance

A blend of traditional and modern, perfect for relaxed meals and gatherings.

Key Offerings

Savor a diverse menu highlighting French influences, from classic dishes to seasonal specialties. Enjoy meals with a view of the surrounding beauty, perhaps paired with a glass of champagne.

Reservation

Recommended.

Open daily from 12:00 - 22:30.

Jialu National

Chinese

Ambiance

An inviting atmosphere that reflects authentic Chinese culture, with dishes served in traditional porcelain bowls.

Key Offerings

Experience the vibrant flavors of Chinese cuisine with a menu that honors culinary traditions.

Reservation

Not needed.

Hours vary.

Klingler's Ristorante

Italian

Ambiance

A cozy setting that captures the heart of Italian hospitality and cooking.

Key Offerings

Indulge in authentic Italian dishes that celebrate regional flavors and seasonal ingredients, creating a sense of home and comfort.

Reservation

Not needed.

Hours vary.

Franz

Austrian

Ambiance

A warm and welcoming environment that embraces the charm of Austrian dining.

Key Offerings

Delight in traditional Austrian specialties such as Wiener Schnitzel and Tafelspitz, alongside seasonal dishes that embody local culinary excellence.

Reservation

Not needed.

Hours vary.

Grand Hotel National Luzern Location

Haldenstrasse 4, Lucerne, Switzerland, 6002

Map view

Haldenstrasse 4, Lucerne, Switzerland, 6002

City landmarks

Bridge

Chapel Bridge

2500 ft

Event hall

Lucerne Culture and Congress Centre

3200 ft

Museum

Swiss Museum of Transport

1.0 mi

Museum

Glacier Garden of Lucerne

2300 ft

Landmark

Jesuit Church

3200 ft

Bridge

Spreuer Bridge

3700 ft

Church

Franciscan Church

3800 ft

Landmark

Lake Lucerne

2200 ft

Museum

The Rosengart Collection

3400 ft

Museum

Alpineum

2800 ft

Landmark

Old Town Lucerne

2700 ft

Public Building

Town Hall

2500 ft

Landmark

Museggmauer

3500 ft

Museum

Natur-Museum Luzern

4100 ft

Landmark

Nadelwehr Luzern

3100 ft

Park

Inseli Park

4600 ft

Museum

Historisches Museum Luzern

3600 ft

Square

Kornmarkt

2700 ft

Landmark

The Nine Towers

3400 ft

Nearby

Square

Lion Monument

1500 ft

Museum

Bourbaki Panorama

1800 ft

Church

Church of St. Leodegar

900 ft

Museum

Modern Art Museum

1800 ft

Mall

Nationalquai

300 ft

Casino

Grand Casino Luzern

400 ft

Haldenstrasse 31

St Mark's Church

500 ft

Hertensteinstrasse 30

Matthauskirche

1600 ft

Square

Schwanenplatz

1700 ft

Kapellpl. 1a

Saint Peters Church

1900 ft

Loewenplatz 11

Kunsthalle Luzern

1300 ft

Restaurants

Jialu National

0 ft

Haldenstrasse 4 6006 Lucerne

National

1400 ft

Haldenstrasse 4 Grand Hotel National

China Shanghai 3

200 ft

Haldenstrasse 23

Takrai

300 ft

Haldenstrasse 9

Rebstock Restaurant

600 ft

St.-Leodegar-Strasse 3 6006 Lucerne

Seecafe

1900 ft

Haldenstrasse 6 6006 Luzern

Schiff Restaurant Wilhelm Tell

900 ft

Landungsbruecke 9 Fixed Anchored at Schweizerhofquai

Yun Nan Tea House

900 ft

Loewenstrasse 3

Oliveira's Restaurant Luzern

1200 ft

Weystrasse 12

Explore Lucerne

Local Highlights

Lake Lucerne

8 minutes walking

Scenic views and a tranquil setting, ideal for leisurely strolls and boat trips across picturesque landscapes.

Lion Monument

6 minutes walking

A poignant sculpture commemorating Swiss Guards, embodying poignant artistry in a historical context.

Glacier Garden of Lucerne

9 minutes walking

Unique geological formations and a historical museum, perfect for understanding glacial history and local flora.

The Rosengart Collection

13 minutes walking

An impressive collection of modern art with masterpieces from Picasso and Braque, attracting art enthusiasts.

Lake Boat Tours

8 minutes walking

Relaxing boat tours of Lake Lucerne provide breathtaking views of the surrounding mountains and cities.

Hiking on Pilatus

15 minutes driving

Thrilling hiking trails with spectacular panoramas, catering to adventure seekers and nature lovers.

Biking along the River

10 minutes walking

Biking trails offer a leisurely way to explore the scenic riverside, perfect for families and solo travelers.

Spa Treatments

12 minutes walking

Nearby spas provide relaxation options, featuring wellness treatments and soothing environments for rejuvenation.

Jialu National

1 minute walking

Authentic Chinese cuisine in a contemporary setting, renowned for its dumplings and friendly service.

National

6 minutes walking

A local institution offering Swiss dishes, with specialties like fondue in a cozy, inviting atmosphere.

Rebstock Restaurant

3 minutes walking

Family-run, Swiss-German fare with seasonal ingredients; their schnitzels and local wines are highlights.

Takrai

1 minute walking

Thai cuisine in a vibrant setting, famed for its flavorful curries and fresh ingredients, catering to varied diets.

Lucerne Culture and Congress Centre

12 minutes walking

A hub for performances and exhibitions, hosting concerts, theater, and conferences attracting diverse audiences.

Café Bar Central

10 minutes walking

A lively bar with a relaxed vibe, perfect for enjoying live music performances and socializing with friends.

Perron Theater

12 minutes walking

Home to various performances, offering drama and comedy shows in an intimate setting for all ages.

Jazz Café

10 minutes walking

An upbeat venue featuring local jazz musicians, ideal for a night of music and drinks in a casual ambiance.

Getting around

City Centre

Lucerne6 min · 1700 ft

Airports

Kloten (ZRH)101 min · 41.7 mi

Belp (BRN)186 min · 76.9 mi

Train

Lucerne Station9 min · 2300 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible on site at CHF 35 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of CHF 39 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1. Maximum capacity of cots in a room is 2.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Chinese

Year renovated:

2012

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

The Grand Hotel National Luzern is often praised for its prime location right on the beautiful lake, offering wonderful lake views and easy access to major attractions. Many guests appreciate the spacious and newly renovated rooms; some have noted that while the location is ideal, certain rooms facing the street can pick up some noise, though they are generally soundproofed. Guests can also enjoy on-site restaurants and bars, and some have particularly mentioned the good value for money, especially considering Swiss standards.

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Review score

Based on 333 verified reviews

8.7/10

Great

87%

Recommend

Location

9.7/10

Free Wi-Fi

9.4/10

Value for money

7.8/10

Breakfast

7.9/10

Pros

Lake view rooms

Friendly staff

Central location

Bar enjoyment

Valet service

Cons

Old furniture

Unclean balcony

Noisy party

based on 710 reviews

4.5/5

Mark from United Kingdom

Family with children

Deluxe Room Lake View

2 nights in November 2025

Reviewed:January 14, 2026

9.3/10

Really good stay!

hotel upgradehandwritten notepersonal escortinexperienced staff

this hotel had the 'wow' factor. we were upgraded and everything was AMAZING. there was a personal, handwritten note cute us to the hotel. we were personally escorted to our room and shown around.

all other staff were reactive and WAY too young and inexperienced to manage guests' expectations of a five-star hotel.

Dining

9/10

The breakfast restaurant had nice staff. I noticed they kept the entire facility super clean. the breakfast was amazing AND a great value for money IT was a awesome experience.

Location

10/10

The hotel sits right on the waterfront. It is close to the main train station. the hotel overlooks the lake . it is also next to the casino.

Facilities

9/10

the spa offers a range of treatments, and my husband enjoyed the pool. the room was fully stocked with bathroom necessities. it also included waters, snacks, beverages and a handwritten note.

Service

9/10

The staff is friendly and cute. They try hard to provide maximum service. the service was spot-on. the team ensured that our stay was first class with their attention to detail.

0 Helpful

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ethan from canada

Single

deluxe room lake view

4 nights in November 2025

Reviewed:January 08, 2026

9.0/10

historic charm and perfect lakeside setting

superb locationgreat assistancebeautiful views

The hotel has a superb location right on the lake. It makes sightseeing very easy. the staff provided great assistance. the hotel offers beautiful views. I enjoyed it a lot.

some hallway noise was noticeable in the mornings.

Rooms

9/10

my room included effective air conditioning. it also featured artistic charm and fine decor. the room provided ample space and a very quiet environment.

Facilities

9/10

The hotel includes a spa with a super masseuse. the building is excellent. It has a lot of history. the swimming pool area overlooks the lake.

Dining

8/10

the breakfast offers good variety. i dined at juliette, one of the restaurants, and was pleased. the hotel offers multiple on-site dining options .

Location

10/10

the location is close to the main train station. it is also within walking distance of major attractions. the hotel provides easy access to lake transportation.

0 Helpful

Questions of the users

About Grand Hotel National Luzern

Are tennis courts available on the hotel premises? Additionally, do you provide charging stations for electric vehicles?

12 December 2024

The hotel does not have tennis courts, but there is a Tennis Club located just a 2-minute drive away. For electric cars, two charging stations are available in the private garage opposite the hotel.

Can guests request connecting rooms for their stay?

22 January 2025

The hotel generally does not offer interconnected rooms, but there are alternative accommodation options available to ensure a comfortable stay.

Is the sauna currently operational for guests?

15 March 2024

Yes, the sauna and pool are open daily for guests from 07:30 AM to 10:00 PM.

For breakfast payment, is cash accepted or is it card only?

04 November 2024

Payment for breakfast can be made using either cash or credit/debit card.

Is it possible to add an extra bed in select suites?

27 February 2025

Yes, extra beds can be added in the Ritz Suite or The Empire Junior Suite.

Is there wheelchair access and elevator facilities in the hotel?

03 April 2024

While all entrances have stairs, there is a separate entrance with lift access through the basement. However, the hotel does not have specially adapted rooms.

What are the parking costs for guests, and is valet service available?

19 May 2024

Parking is available at a cost of CHF 35.- per night, and valet parking service is also offered at the same rate.

Which room categories feature air conditioning?

10 June 2025

Air conditioning is available in the following room categories: Classic Room Lake View, Superior Room Lake View, Deluxe Room, Empire Junior Suite, and Ritz Suite. Other categories have a ventilation system instead.

Are dogs allowed to stay at the Grand Hotel National?

28 July 2024

Yes, dogs are welcome to stay at the Grand Hotel National.

Do any rooms come with a balcony?

05 August 2024

Yes, most lake-facing rooms feature balconies. To ensure a room with a balcony, it's best to inform during the booking process.